Example product
Next steps to take control of your health
1. Order your test
Based on your needs, we'll recommend the most relevant diagnostic tests, which can be ordered easily and delivered directly to your home.
2. Probenentnahme
Follow simple, guided instructions to collect your samples at home, with everything included for a smooth, stress-free experience.
3. Laboratory analysis
Your samples are processed in certified labs using advanced technology to ensure accurate and reliable results.
4. Clear digital outcomes
Receive your results digitally in an easy-to-understand format, along with personalized insights and expert guidance.
Support
Frequently Asked Questions
Everything you need to know about our products and services.
Questions
We offer a 30-day return policy on all items. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.
Standard shipping takes 5–7 business days. Express shipping is available at checkout and typically arrives within 2–3 business days.
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this to track your delivery in real time.
Orders can be modified or canceled within 12 hours of placement. After this window, the order enters fulfillment and changes may not be possible. Please contact support as soon as possible.